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Privacy policy

1) Purpose

The purpose of this Privacy Policy is to inform the user of the collection and processing policy regarding their personal data voluntarily provided to CASVI by the user by means of the use of the telephone, post mail and electronic mail to contact CASVI, in compliance with the provisions of Organic Law 15/1999, of 13 December, on Personal Data Protection (hereinafter, the LOPD, as per the Spanish acronym of Ley Orgánica de Protección de Datos) and Royal Decree 1720/2007, of 21 December, approving the development regulation of the LOPD (hereinafter, the RDLOPD).

For the purposes of this Privacy Policy, personal data will mean any numerical, alphabetical, graphic, photographic, acoustic or other information concerning an identified or identifiable natural person.

Any processing of personal data carried out on this Website shall be governed by the regulations on personal data protection and, in particular, by the GDPR and other implementing regulations.

This Privacy Policy includes all aspects related to the processing of the user’s personal data that CASVI may perform as data controller. If, after reading this Privacy Policy, the user continues using the Website, it will be understood that the user is expressly accepting this Privacy Policy. Any user who does not accept this Privacy Policy must leave this Website.

2) Data Controller

EUROLENGUAS S.A. (hereinafter CASVI), with registered office at Avda. Castilla nº 27, Villaviciosa de Odón, 28670, Madrid, and contact details (e-mail) and 916162214 (telephone), is the legal entity acting as the controller for their personal data provided by the user on this Website.

Contact details of the Data Protection Officer: You may contact the Data Protection Officer at

3) Personal Data Processing

No user accessing this Website is required to provide their personal data; therefore, any provision of personal data by the user will be voluntary as a result of the user having decided to browse or use the services of the Website.

Any user providing their personal data must be over 14. Personal information regarding users under 14 must be provided by a parent or guardian.

3.1.- Accuracy and truthfulness of personal data

When providing personal data to CASVI, users are under an obligation to provide true and accurate data corresponding to their own identity. It is forbidden to provide data on third parties, the exception being a parent or guardian providing information in children under 14.

The truthfulness, accuracy, updating and correction of the data provided by users shall be the sole responsibility of such users, who shall hold CASVI harmless from any liability in this respect. Users undertake to keep their personal data duly updated.

Users agree to provide true, updated, complete and correct information, only and exclusively about their own identity, through any data collection channel included on the Website, such as registration forms or information delivery, by sending an e-mail to CASVI, by post or by telephone.

Users are the only source of information about their personal data. Therefore, CASVI kindly asks users that to communicate any changes to the address stated for exercise of the rights recognized by this policy, for the purposes of keeping their data updated date at all times in accordance with the principles of data protection regulations.  In any case, when data are collected or provided directly from the data subject, pursuant to the provisions of current regulations, those data provided data subject  will be considered accurate until updated or rectified.

3.2.-Personal data collected through the website, purposes and legal ground

– Personal data are collected by CASVI by e-mail, post mail or telephone. Such data are then processed to comply with the information and documentation policies. The legal grounds for processing your data is your consent to have your personal data processed in order to be provided with the information and documentation requested and to maintain any contractual or pre-contractual relationships, if you are a customer or supplier of CASVI.

3.2.1.- Contact or information form: Personal data are collected through the contact or information form completed by users, and are then processed in order to comply with the information and documentation requests.  The legal grounds for this processing is the consent given by the user when completing and sending the for to have their personal data processed in order to be provided with the information and documentation they have requested.

3.2.2.- Newsletters: The users’ e-mail address is collected by means of the e-mail address provided when signing up for a newsletter. The legal grounds of this processing is the consent given by the user by completing and sending the relevant form. By giving this consent, users agree to be sent commercial communications by electronic means about any activities, services, programmes and other events carried out with the collaboration of Casvi Sport Academy, as well as any promotional and advertising actions of Casvi Sport Academy.

Users may revoke your consent to be sent these commercial communications by electronic means by sending an e-mail to comunicació, stating “UNSUBSCRIBE” followed by your address in the subject line.

3.2.3.- Personal data provided through social networks are also processed in order to respond to requests for information and documentation requested through these social media. The legal grounds for these processing is the consent given when requesting information and documentation through social media.

3.3.- Recipients of personal data

No personal data collected through this website will be disclosed to third parties. In order to perform the data processing operations described above, CASVI has agreements with third parties to be provided auxiliary services (hosting, development and maintenance of the Website) which represent supporting functions for the activity and the processing described on the Website, and for this purpose, service and processing agreements have been subscribed with such third parties, under which CASVI is allowed to make available to such third parties any personal data processed on this Website, with the due guarantees of security and confidentiality.

3.4 International data transfers

Data collected and processed through this Website are not transferred internationally.

3.5.- Data retention period

Data collected from data subjects from information and documentation requests are destroyed once such request is fulfilled.

Data provided by means of the newsletter form are kept until users revoke their  consent to be sent commercial communications by electronic means or when they request their data to be deleted.

3.6.- Rights

Users may exercise the following rights, for the purposes of which they may be asked to prove their identity or provide any information needed to process their request:

a) Right of access: Users have the right to access their personal data under processing and to obtain a copy of such data.

b) Right of rectification: Users have the right to request inaccurate, outdated or incomplete personal data concerning them to be rectified. Users may also request incomplete personal data to be completed, including by means of an additional statement.

c) Right of erasure: Users have the right to request the erasure of their personal data when, among other reasons, they are no longer needed for the purposes for which they were collected.

d) Right to restriction of processing: Users have the right to request that the scope of processing of their personal data is restricted, which means that we may store them but not process them, when one of the following conditions is met:

– when users state that their data are inaccurate, we may store them but not process them for the period of time needed for the data controller to verify whether they are, in fact, accurate;

– when a case of unlawful data processing occurs and the data subject opposes erasure and requests instead processing restrictions to be implemented;

– when CASVI no longer needs the relevant data for the purposes of processing, but users need them to submit, exercise or act as the defense in any claims;

– when users opposed processing, for the period  of time needed to verify checking whether CASVI’s legitimate grounds prevail over the users’.

e) Right to data portability: You have the right to have your data transferred o another data controller in a structured, commonly used, machine-readable format. This right applies when personal data processing is based on consent or on the subscription of a contract, and such processing is carried out by automated means.

f) Right of opposition: This right allows users to oppose the processing of their personal data.

g) The right not to be subject to automated decisions, including profiling: This right allows users not to be the subject of a decision with legal effects of affecting them in any other way based solely on automated processing of their data, including profiling.

h) Right to withdraw consent: When user consent has been obtained for processing their personal data, for purposes such as sending information and documentation by means of the contact form or sending commercial communications by email by means of the newsletter form, users may withdraw it at any time. Upon such withdrawal, we stop carrying out the previously consented activity.

i) Right to lodge a complaint with a supervisory authority Users have the right to lodge a complaint before the Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001 Madrid, 901 100 099 – 912 663 517 (

Uses may exercise the aforementioned rights by sending a communication to Avda. Castilla nº 27, Villaviciosa de Odón, 28670, Madrid, or to the e-mail address, enclosing or attaching a document that proves their identity and providing the necessary details to exercise their relevant right. They may also contact the Data Protection Officer for any questions regarding your rights at

4) Follow CASVI on social networks

Social networks are services provided by third-party providers that allow users to take part in a virtual community together with other users through which they can create their own public profile where they can generate and share contents, information and personal data with other social network users.

Social networks allow users to create an account or profile for personal purposes. The operation of each social network is governed by the terms and conditions established by the owner and/or provider of the relevant social network and, secondly, in the case of accounts or profiles for commercial purposes, by the terms and conditions established by the person responsible for the profile or official website.

As of today, CASVI has profiles in the following social networks: Youtube, Facebook, Twitter, LinkedIn and Instagram. The user can follow and like CASVI on the aforementioned social networks or on any other social network on which CASVI may open a profile in the future and which are shown on this Website.

The fact that the user follows the official CASVI pages on those social networks on which CASVI has an official page means the acceptance by the user of this Privacy Policy without reservations, since following CASVI on social networks is a completely voluntary activity by the user. Otherwise, the user must refrain from following CASVI on the aforementioned social networks and from joining its official websites on social networks.

The CASVI Website and official pages on social networks are meant for people over 14 years of age, so if the user wants to be part of the CASVI Website and official pages they must be 14 years of age or older and read carefully the terms and conditions and policies published on the relevant social network. Any user under 14 years of age should not register or use the Website or the official CASVI pages, nor should they provide any personal data.

CASVI is responsible for the administration of the Website and its official social network pages as long as these are the authentic official sites and pages and have therefore been created by CASVI and the operation of the relevant social network allows CASVI to carry out such administration activities.

Users that become a follower of the Website and the official CASVI pages must respect the specific conditions laid down and published by CASVI. By becoming a “friend” or “follower” of the Website and official social networking pages, you consent to the processing of your personal data in accordance with the services provided by the social networking providers to the account holders and social networking pages.

To this purpose, CASVI will process the information regarding the friends or followers of the Website and official pages on social networks in order to correctly manage the Website or official pages, find out their opinions and/or comments and inform them of the different events held by CASVI. Likewise, comments, information and other data published by the user on the official social network pages may be published on the Website.

To such end, CASVI may access, communicate and share with all users of its official pages any information and personal data published by the user on any of such official pages.

The user is warned that those social networking platforms where CASVI is present are the property of the owner of the relevant social network; therefore, CASVI cannot take all security measures it may deem appropriate since such obligation corresponds to the social network owner.

CASVI will not be held liable for any processing and subsequent use of any personal data that may be performed by the provider and owner of any social network, by any other users or by third party information society service providers that may access such data pursuant to the provision of their services and the performance of their business. The user must be aware that their personal data may have been published and disseminated by other users of the relevant social network, and that CASVI cannot control this type of processing.

It is the user who decides what information is published through their profile on the official CASVI websites on social networks, as well as what comments and opinions to post; therefore, it is recommended that the user does not provide more information than necessary based on the purposes for which they use the social network services and more particularly, the official websites.

Likewise, the user must be aware of the responsibility they undertake by communicating the personal data of third parties (including their image) through the relevant network without the consent of these third parties, or in the case of minors, without the consent of their parents or guardians, since this may represent a punishable civil or administrative offence.

In relation to the information and contents the user may publish on the official CASVI websites on social networks, the user does hereby warrant: (i) that they are the owner or holder of any other right granting CASVI the relevant license to publish them; (ii) that they are not breaching any applicable laws such as those regarding the right to privacy, image and honour, data protection, intellectual or industrial property or otherwise, nor any third-party right, whether such third party may be a person or an organisation; (iii) that they will hold CASVI harmless from any claim or complaint by a third party in relation to any legitimate right over the contents published on the official pages; (iv) that they are solely liable for the interactions they may have with other users, since CASVI has no control over their personal relations.

The user is forbidden to perform any of the following actions representing a breach of Act 1/1982, of 5 of May, on the Civil Protection of the Right to Honour, Personal and Family Privacy and Personal Image: (i) to disclose any facts regarding the private life of any person or family which may affect their reputation and good name, as well as to disclose or publish any personal contents or data of an intimate nature; (ii) to disclose private data regarding any person or family; (iii) to capture, reproduce or publish by means of photography, film or any other media the image of any person in places or at times corresponding to their private life or outside of it, except otherwise expressly permitted by law; (iv) to use of the name, voice or image of any person for advertising, commercial purposes or otherwise without their consent; (v) to accuse or to make any statements by means of actions or expressions that may in any way damage the dignity of another person, undermining their reputation or damaging his or her own esteem; (vi) to use personal data published on the profile of users for advertising purposes, unless prior consent has been obtained from such third party users; and (vii) to breach any of the rules established by the provider and owner of the relevant social network for the users of said social network.

In any case, the user is hereby informed that CASVI may eliminate from its Website and official pages on social networks any information that may breach the regulations established in the legal terms and conditions of the provider or owner of the relevant social network in each case, the particular terms and conditions established by CASVI that govern its Website and official pages, as well as those that may be immoral or that violate any law or that may threaten the public order or the legitimate interests of third parties.

Likewise, the owners or providers of social networks may eliminate those contents that, either ex officio or as a result of a complaint from another user, may go against the standards or operating rules established by the provider or owner of the relevant network.

CASVI will not be held liable for any measures that the supplier and owner of a social network may unilaterally take as person in charge of said social network, in exercising the rights that may correspond to it and/or in complying with the obligations that the Law imposes on the managers and owners of social networks.

In the event that the user reports any abuse or files any claim for any action regarding the official pages using those mechanisms the provider and owner of the relevant social network may make available to their network users, such provider and owner will be solely liable for the management and processing of such claim or reports, provided that CASVI, as the person responsible for the official page on said network, is required to cooperate with the provider and owner of the network. However, the adoption of the relevant measures will exclusively correspond to the provider and owner of the social network, and CASVI will not be held liable for them nor for any consequences that may arise as a result thereof.

If the user wishes to exercise their rights of access, rectification, cancellation and opposition regarding the data published on the CASVI official websites on social networks, they must take into account that the actions CASVI may carry out are limited to the permissions that the provider and owner of the social network grants when setting an official website; therefore, the owner of the relevant social network is likely to be the only one who can guarantee the full exercise of these rights.

The user may unfollow CASVI on its social networks when so chooses. In order to do that, the user must simply follow the steps established by the relevant social network. The user may find such steps in their profile.

Likewise, the user is hereby informed that they may cancel all the information and data they publish in their profile on the official CASVI websites, following the instructions established by the owner of each social network for this purpose.

CASVI will not be held liable for any non-official sites or pages other third parties may create on social networks, even if they reproduce CASVI’s image.

The Owner reserves the right to create, edit, modify and delete its official sites and pages, without prior notice to the user.

In order to make an enquiry regarding the processing of personal data corresponding to the followers of the Website or the official CASVI pages on social networks, the user may contact CASVI at the addresses and telephone number shown in the Privacy Policie published on this Website.

5) Security Measures

In order to guarantee the safety and security of personal data and to prevent alterations, losses, unauthorised processing or access thereof, considering the latest technological advances, nature of the data stored and the risks to which said data are exposed, whether due to human actions or to the physical or natural environment, CASVI has adopted the necessary technical and organisational measures.

6) Recommendations

CASVI makes the following recommendations to the user of this Website: (i) to use the latest versions of Internet browsing programmes, since these programmes have greater security measures; (ii) to use the security mechanisms available to the user (secure web servers, cryptography, digital signature, firewall, etc.) to protect the confidentiality and integrity of their personal data to the extent necessary, because there are risks of impersonation or violation of communication; (iii) the user is reminded that although the Internet may not be safe, there are different means to improve the protection of their personal data, as well as other means are under development. In this regard, users are advised to use any means available to them to protect their personal data and communications, such as legally available encryption for confidential e-mail and access codes to their own electronic devices; (iv) users are also advised that whenever they provide personal data over the Internet through e-mail, newsgroups, discussion forums, etc., personal data may be collected and processed for purposes other than the intended purposes of the user, and therefore the user should learn about the confidentiality and privacy policies of the on-line websites they visit; (v) unless the user uses encryption mechanisms, e-mail on the Internet is not safe. Electronic messages and discussion forums may be subject to falsification and identity theft, which must be taken into account whenever used. If the user does not wish to publish their e-mail address, they must set their browser so that such browser does not allow those web servers the user may access to view their e-mail address.

7) Update of the Privacy Policy

Any amendment to this Privacy Policy will be published on the Website. Therefore, the user must take into account that the processing of their personal data will be governed -in those cases where they provide them to CASVI- by the rules established and in force at the time the user provides their personal data. In any case, the user will be responsible for accessing this Privacy Policy from time to time in order to be duly informed at all times of the latest version of this Policy.

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